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Diary Management Services

 

Appointment bookings and reminders
Reschedule/cancel appointments
New client enquiry triage
New client intake process
Obtain referrals and signed consent forms
Follow up with clients when new referrals due
Follow up Mental Health Care Plan compliance with Medicare
Fax/email GP letters and reports
Invoicing/payment/rebate processing
Follow up outstanding accounts
Maintain updated client information
Maintain client waitlists
Online form and template creation

Incoming calls not included. If you wish to divert your phone, please see Call Handling packages below.

Basic Support

Minimum 10 hours per month

$400 per month

Standard Support

Up to 20 hours per month

$800 per month

Premium Support

Up to 40 hours per month

$1600 per month

Call Handling

 

Are you constantly interrupted by phone calls? Or worse, potential clients get a recorded message because you’re in meetings or unable to take their call?

Let me answer your calls for you so you never miss a call again. There’s a package to suit every budget.

Add one of the call handling packages below to your diary management services.

Basic - $165 per month

Includes:
Dedicated phone number
Personalised greeting
Message forwarding by email
Up to 50 inbound calls per month
Calls to Local/STD/AU Mobiles

No minimum term

Standard - $250 p/m

Includes:
Dedicated phone number
Personalised greeting
Message forwarding by email
Up to 100 inbound calls p/m
Calls to Local/STD/AU Mobiles

Minimum term – 3 months

Premium - $475 p/m

Includes:
Dedicated phone number
Personalised greeting
Message forwarding by email
Up to 200 inbound calls p/m
Calls to Local/STD/AU Mobiles

Minimum term – 3 months

Editing

Database Maintenance

Websites

Why You Need a VA

Increase Productivity & Customer Response Time

Don't waste your valuable time dealing with necessary but repetitive administration tasks. Instead, concentrate on growing your business and generating revenue.

An on-site receptionist can cost upwards of $600 per week. For less than the cost of one psychology session per week, you can have your own dedicated VA focusing on your clinic and clients. 

Why You Need a VA

Increase Your Bottom Line

You don't need to provide office space, equipment or training, or worry about annual leave and sick pay. You get the services you need at a fraction of the cost of an employee.

Pay only for the work that is actually done with week to week support at a minimal cost.

Why You Need a VA

 

Improve Your Work/Life Balance

Take advantage of the extra time you'll have to enjoy more quality time with family and friends.

Ready to Get Started?

 

Want help in your business but not sure exactly what you need? No problem. Simply fill in the form below and I'll be in touch to discuss your requirements with you.

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